HOW? WHAT? WHY?
Frequently Asked Questions
For the moment, we are unable to ship to countries outside of Europe, we’re sorry! If your country is not yet supported, please get in touch with us and let us know you’d like to have some Buenos Beans. We’ll notify you as soon as we’re able to ship to you.
We only ship whole coffee beans. We want to provide you with coffee that is as fresh as possible, and pre-ground coffee goes stale very quickly. If you don’t yet have a coffee grinder, you can find some tips on getting your first one here
– we promise it will be really worth the investment!
Yes, when you choose your box you can choose between filter and espresso roast.
We guarantee that if you buy a Buenos Beans box, through either the one-off or subscription methods, your box will be cheaper than if you were to buy the same coffees individually from each roaster. If it isn’t, we’ll refund you the difference.
Just log in to your member’s area, and you can manage those settings there. We will be here for you when you are ready to come back to your delicious coffee!
Shipping prices to different European countries vary widely, and we had two options – charge a standard (higher) delivery fee to everyone, no matter the country, or send cheaper coffee to make up for those extra costs. None were fair or aimed at providing you with amazing coffee, so we did the other alternative – delivery costs are automatically calculated at checkout depending on your country. Less hidden fees, more amazing coffee for you at better prices.
Generally, you can expect light to medium roasts. Filter options are usually light roasts, and espresso options slightly darker. Note that we don’t work with roasters who
roast their coffee too dark – this usually results in a “burnt” flavour which pretty much kills all the nice flavours we’re after with speciality coffee.